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Door County FiberNet
Renew the ACP (Affordable Connectivity Program)
Since its establishment, the Affordable Connectivity Program (ACP) has connected over 21 million households to affordable internet. As advocates, we know what a tremendous impact the ACP is having on our communities – and we also know just how much is on the line if the ACP ends. With funding projected to run out in early 2024, it is time to make your voice heard. Not sure where to start? Check out our latest post that details three simple ways you can get started!
Help Us Get Internet to Your Home or Business!
We need all property and business owners to participate in this survey to show what internet services are in place in the County. It is projected to cost $140 million for Fiber to the Premise in Door County. It is critical for us to obtain as much Federal and State funding as possible to help offset the cost, to ensure that connections are funded to every resident and business in the County.
Every survey completed can help your Municipality qualify and apply for more State and Federal grants to help pay for Fiber to the premise.
We need you to complete this short 10 minute survey that includes an internet speed test from your home, business and every property you own. Please use a computer or tablet to access the survey here https://maps.psc.wi.gov/apps/WISER/index.html . We would prefer no cellular connected devices please. The funding focus is for wireline service that is directly connected to your home, not cellular service.
If you do not have internet access from your home or business OR you only have cellular access-please call the State of Wisconsin Consumer affairs 608-261-6026 for a short survey over the telephone.
If you do not have service at your location, you can also email or call me, the County Broadband Coordinator with your location information, and I can enter your location without service into the database. You can see my contact information below my picture to the right.
You can view the survey responses on our Broadband Planning Map and see the countywide progress.
If you are struggling with data caps the FCC would like to hear from you. The FCC has established a Data Caps Experience Form so everyone can share their unique experiences and challenges with data caps. By sharing their data cap stories about their fixed or wireless broadband plans, consumers will help the FCC understand how data caps impact access to broadband for all individuals, including: You can submit a electronic Data Caps Experience Form from this Link, or if you would like to fill out a Paper Form and submit it you can use that. If you need assistance in this, please contact me.
- Individuals with disabilities
- Low-income consumers
- Historically disadvantaged communities
- Access to E-911 services, emergency alerts, or other public safety services offered over the Internet
- Access to online education
- Access to telehealth
- Access to remote work
If you find your connection is struggling with the speed test here is some information on why.
Latency is the time it takes for a data packet to travel across a network from one point on the network to another. High latencies may affect the perceived quality of some interactive services such as phone calls over the Internet, video chat and video conferencing, or online multiplayer games. All network access technologies have a minimum latency that largely is determined by the data rate limitations of the technology. There are many other factors that affect latency though, including the location of the server with which one is communicating, the route taken to the server, and whether or not there is any congestion on that route.
Packet loss measures the fraction of data packets sent that fail to be delivered to the intended destination. Packet loss may affect the perceived quality of applications that do not incorporate retransmission of lost packets, such as phone calls over the Internet, video chat, certain online multiplayer games, and certain video streaming services. During network congestion, both latency and packet loss typically increase. High packet loss degrades the achievable throughput of download and streaming applications. However, packet loss of a few tenths of a percent, for example, is common and is unlikely to affect significantly the perceived quality of most Internet applications.
DISCLAIMER: Your responses will be reported in public maps and other reports without addresses or other explicit identifying information. To further protect privacy, data may be presented in an aggregated or suppressed format. In accordance with the Children's Online Privacy Protection Act (COPPA), this survey may only be completed by individuals age 13 or older. By completing this survey, you are acknowledging being at least 13 years of age.
"Thank you for taking our survey."
County Broadband study implementation recommendations from the Broadband Steering Committee & endorsed by the DCEDC Board of Directors.

Key Study Findings / Recommendations
• The study provides a general design model that can be replicated throughout the County and it should be utilized as the guide for implementing broadband in the County.
• We knew we had issues, but this study defines how poor our service is in the County which will help enable grant funding.
• While there are significant public resources available for broadband, it will still require local investments to accomplish the countywide vision.
• Broadband is not a luxury, it is a necessity like electricity.
• Like electricity, it will require partnership between the private and public sectors.
• Door County needs a dedicated “leader and champion” for the overall broadband strategy to be successful.
• To accomplish a federated network, we will need to work together to ensure connectivity and efficient use of funds.
• We will need to build partnerships with potential Internet Service Providers (ISPs) to be successful.
• It will take time and persistence at the local, county and state level.
Read more from the study.
“M a n y H a n d s M a k e L i g h t W o r k”
Broadband Coordinator
Jessica Hatch
Government Center
421 Nebraska Street
Sturgeon Bay, WI 54235
Phone: (920)-746-2289
Email: Broadband Coordinator
Internet:
www.fibernetdoorcounty.org
Hours: (May 29 - Oct 1)
Monday thru Thursday
7:00 a.m. to 4:30 p.m.
Friday
7:00 a.m. to 11:00 a.m.